Terms of service
Welcome to Carbon Technik Performance. These Terms of Service govern your use of our website and the purchase of products from Carbon Technik Performance.
Carbon Technik Performance is a trading name of Trenzocraft (Pty) Ltd (“we”, “our”, or “us”).
By accessing our website or placing an order, you agree to be bound by these Terms of Service.
1. Company Information
Trading Name: Carbon Technik Performance
Legal Entity: Trenzocraft (Pty) Ltd
Website: https://carbontechnik.co.za
Email: info@carbontechnik.co.za
Phone: +27 67 003 6633
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into a binding agreement.
3. Products
We specialise in premium automotive products including, but not limited to:
- Carbon fibre components
- Carbon steering wheels
- Forged wheels
- Performance exhaust systems
- Body kits
- Lighting upgrades
- Android display upgrades
- Superchargers
- Performance accessories
Product images are provided for illustration purposes. Minor differences in colour, finish or appearance may occur due to manufacturing processes or screen settings.
4. Pricing
All prices are displayed in South African Rand (ZAR) unless otherwise stated.
Prices may change without notice.
We reserve the right to correct pricing errors before or after an order has been placed.
If a pricing error affects your order, you will be contacted before processing.
5. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to:
- Decline any order.
- Cancel fraudulent transactions.
- Limit quantities purchased.
- Request additional verification where necessary.
If an order cannot be fulfilled, any payment received will be refunded.
6. Payment
Payment must be received in full before production or shipment begins.
We accept payment through the payment methods available during checkout.
Orders remain the property of Trenzocraft (Pty) Ltd until payment has been received in full.
7. Special Order & Custom Products
Many Carbon Technik Performance products are:
- Custom manufactured
- Imported on demand
- Built to customer specification
Once production has commenced, these orders cannot be cancelled or refunded unless required by applicable law or due to a confirmed manufacturing defect.
8. Vehicle Compatibility
Customers are responsible for ensuring that products are suitable for their vehicle before purchasing.
Where applicable, customers should verify:
- Model
- Year
- Engine
- Trim level
- Fitment specifications
Carbon Technik Performance is not responsible for incorrect purchases resulting from inaccurate vehicle information supplied by the customer.
9. Installation
Professional installation is strongly recommended for many of our products.
Carbon Technik Performance is not responsible for:
- Incorrect installation
- Installation costs
- Labour charges
- Vehicle damage caused by improper installation
- Loss of vehicle use
10. Shipping
Shipping estimates are provided as a guide only.
Delivery times may vary due to:
- Customs clearance
- Courier delays
- Supplier lead times
- Weather
- Events beyond our reasonable control
Please refer to our Shipping Policy for additional information.
11. Returns & Warranty
Returns and warranty claims are governed by our Return & Refund Policy.
Warranty applies only to confirmed manufacturing defects and does not cover:
- Incorrect installation
- Accidental damage
- Misuse
- Modifications
- Normal wear and tear
12. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product graphics
- Product descriptions
- Images
- Videos
- Website design
- Marketing material
is the property of Trenzocraft (Pty) Ltd and/or its licensors and may not be copied, reproduced, distributed or used without prior written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Trenzocraft (Pty) Ltd shall not be liable for any indirect, incidental, consequential or special damages arising from:
- Use of our products
- Delay in delivery
- Product availability
- Installation
- Vehicle downtime
- Loss of profits
- Loss of business
Nothing in these Terms limits any rights you have under applicable consumer protection laws.
14. Force Majeure
We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- War
- Government restrictions
- Strikes
- Supply chain interruptions
- Power outages
- Internet failures
15. Privacy
Your personal information is handled in accordance with our Privacy Policy.
16. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of the South African courts.
17. Changes to These Terms
Carbon Technik Performance reserves the right to update these Terms of Service at any time.
Changes become effective immediately upon publication on this website.
18. Contact Information
Carbon Technik Performance
Trading Name of Trenzocraft (Pty) Ltd
📍 5 Abie Street, Duncanville, Vereeniging, Gauteng 1900, South Africa